Warranty Form
Warning:
Luminous Wheels include wheels and spacers only. No bearings are supplied. No fitting or compatibility recommendation is provided.
Improper compatibility, insufficient axle length or axle nut engagement, incorrect spacer use, or improper tightening may cause wheel detachment, leading to loss of control, injury, or property damage. Compatibility assessment, installation, tightening, inspection, and safe use are the sole responsibility of the user or installer.
Please use the following troubleshooting process before submitting the warranty form:
Luminous light up wheels work with a magnetic spacer, which generates electricity as the wheel rotates. This electricity used to light up the LED located inside the wheel. If your wheels not lighting up, first make sure you inserting a magnetic spacer between bearings. Your axles must be tighten. If the wheel still doesn’t light up, there are two possible reasons:
1. Spacer problem
2. LED problem inside the wheel
To determine the problem, place different spacer from the working wheel and spin it. If the wheel lights up, this is a spacer problem. If the wheel still doesn’t light up, this is LED problem inside the wheel. Please fill the warranty form below and indicate the problem.